Piss off UPfreakin'S

1) Christmas gift ordered on 12/11.
2) Shipped on 12/16.
3) Delivery scheduled for 12/22.
4) Out for delivery 4:38am 12/22.
5) Never shows up 12/22.
6) Status changes to rescheduled delivery on 12/26.
7) On hold for 30 minutes 12/22 - nothing.
8) Call on 12/23, am told will ship today. Liar.
9) 12/23, never shows.
10) Scathing e-mail sent. Says response will be received within 24 hours. Nuttin'. Gift doesn't show on 12/24 either.
11) Done using UPS. A-holes.